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Inpatient Care Management Transformation Analyst

Healthcare IT
20203767 Requisition #

Title: Inpatient Care Management Transformation Analyst
Duration: 18 months
Location: Akron, Ohio

CTG is seeking experienced IP Care Management Transformation Analysts to join our growing Transformation Practice to support client redesign initiatives.
Qualified candidates interested in helping our healthcare clients achieve their Inpatient Care Management transformation goals and objectives please apply!

Required skills:
• 5+ years’ experience implementing and supporting inpatient care management programs is required – preferably within an Epic EHR environment.
• 5+ years previous experience conducting clinical and operational assessments, workflow redesign, coaching and mentoring is required.
• 5+ years of managing process improvement and change initiatives required
• Demonstrated success driving progress toward desired transformational change and performance improvement, while meeting savings goals set for healthcare organizations
• Solid understanding of health care industry and a comprehensive knowledge related to quality best practices such as NCQA, Population Health and regulatory reporting
• Strong understanding of quality measurements, PDSA cycles, and implementing effective operational changes is required.
• Epic Clinical Case Management certification highly preferred.
• Exhibits strong group facilitation skills and ability to interact with diverse teams
• Excellent verbal and written communication skills coupled with an ability to create and present effective and persuasive public presentations
• Ability to work in a changing, fast-paced, collaborative environment, must be self-directed
• Ability to work well under pressure, manage multiple assignments simultaneously while maintaining quality standards and meeting assigned deadlines
• Ability to juggle competing priorities with competing priorities with proactive problem solving skills
• Strong in the ability to support others operational success
• Maintain appropriate confidentiality in working with stakeholders
• Strong emotional intelligence and adept at relationship building
• Proficiency with MS Word, Excel, PowerPoint, Microsoft Outlook, and willingness to adapt to new software
Past experience with the following is required:
• Regularly facilitate efficient, effective quality improvement meetings with healthcare organizations to monitor, present, and discuss progress on the transformation action plan and achievement in milestones
• Develop strategies based on assessments and performance analysis, for improvement that includes specific outcomes and metrics to monitor progress to a goal and make recommendations for improvement
• Design transformation action plans and implement appropriate performance improvement initiatives designed to assist our clients in achieving contractually required transformation milestones
• Monitor and review progress of milestone achievement
• Using data to analyze key cost, utilization and quality data and interpret results to assess the performance toward goals
• Using data to analyze trends and work with stakeholders to agree on and implement proactive strategies to address issues, and measure impact using a PDSA rapid cycle improvement approach; including external healthcare data
• Assist clients in creating work flows to optimize care delivery, introduce best practices improvements, and evaluate outcomes using rapid cycle improvements PDSA methods to reach mutual goals
• Educate and utilize technology tools to support Transformation via Health IT Tools
• Integrate technology tools into operational workflows
• Work with clients to align and integrate care management programs and population health services to support care management efforts and add value to the patient care experience

To be considered for this opportunity, please apply directly through our website by clicking the link below or email your Word version resume and salary requirements to crystal.zerr@ctg.com


CTG (NASDAQ: CTG) has developed a reputation for responsiveness and reliability - traits that our clients say set us apart - since our founding in 1966. As one team, we create and deliver information and technology solutions that make our clients more successful and cultivate a workplace that attracts and develops the best people. Our vision is to be an indispensable partner to our clients and the preferred career destination for information and technology experts. CTG has operations in North America, South America, Western Europe, and India and regularly posts news and other important information online at www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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